In today’s fast-paced digital world, the digital divide is more visible than ever. While many of us take internet access and online services for granted, countless individuals remain disconnected from essential tools and opportunities. From booking a doctor’s appointment to applying for a job or managing everyday finances, the shift to online services has left some behind.
That’s why we’re proud to announce that WhatsOn.Agency is now listed as one of the official Digital Inclusion Centers in Birmingham—a collaborative initiative designed to tackle digital inequality head-on.
What Are Digital Inclusion Centers?
The Digital Inclusion Centers are part of a citywide initiative led by the Digital Neighborhoods Network, created to ensure that everyone—regardless of age, background, or ability—has the opportunity to develop essential digital skills.
These centers offer:
- Free digital skills support
- 1:1 coaching and group sessions
- Help accessing devices and digital services
- Support with everyday online tasks like email, video calls, and accessing government services
The goal is simple: to build digital confidence and reduce isolation. Whether someone is a total beginner or just looking to brush up on specific skills, the Digital Inclusion Centers are a welcoming space to learn.
WhatsOn Agency’s Role in the Digital Inclusion Movement
As part of this network, WhatsOn.Agency offers not only free digital skills training but also a free data bank service at our central Birmingham location.
📍 WhatsOn.Agency
13a Cannon Street, Birmingham B2 5EN
We understand that digital access is more than just having the skills—it’s also about having the means. That’s why we’ve partnered with the National Databank initiative to provide free SIM cards, along with monthly allowances of mobile data, texts, and calls for eligible individuals.
With this free data bank service, our team supports people who are:
- Struggling to afford mobile data or Wi-Fi at home
- Trying to stay connected to family, services, or employment opportunities
- Facing isolation due to a lack of digital access
Alongside this, we also help individuals:
- Navigate the internet safely
- Use smartphones, tablets, or laptops confidently
- Access essential online services such as healthcare, banking, and job boards
- Improve confidence with tech tools
Why Digital Inclusion and Free Data Matter
A recent UK Government report shows that over 10 million adults in the UK still lack basic digital skills—and a significant portion are also digitally excluded due to lack of data or device access.
At WhatsOn.Agency, we believe that no one should be left behind. That’s why our work in Birmingham focuses not only on teaching tech but also removing barriers to access—starting with our free data bank service.
Whether it’s a young job seeker, an elderly resident needing help with video calls, or a family trying to access online learning—we are here to help them stay connected.
How to Get Support or Get Involved
If you or someone you know is struggling with digital access or mobile connectivity, we welcome you to visit our centre.
At WhatsOn.Agency, you can:
- Get free support to build digital confidence
- Receive a free SIM card and monthly mobile data through our databank
- Attend workshops or book 1:1 sessions with our team
You can also support the initiative by:
- Spreading the word in your community
- Volunteering or donating unused smartphones
- Partnering with us to expand access
Visit Us at WhatsOn.Agency
📍 WhatsOn.Agency
13a Cannon Street, Birmingham B2 5EN
🕒 Every Wednesday | 11:00 AM – 4:00 PM
🎟️ Get Free Tickets on Eventbrite
Whether you’re looking to build digital skills or need support accessing free mobile data through our Databank service, our doors are open to everyone.
Useful Links
🔗 Learn more about Digital Inclusion Centres in Birmingham
💻 For more community projects, visit our blog
Stay Connected with WhatsOn & EthyOn Cafe
For updates on digital inclusion, free data support, community projects, and local events, visit:
🌐 whatson.guide
📲 Follow us on social media:
- Facebook: facebook.com/whatsonuk
- Instagram (WhatsOn): instagram.com/whatson_media
- Instagram (EthyOn Cafe): instagram.com/ethyon_cafe
Join us in bridging the digital divide and supporting community connection across Birmingham.
