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UK gas and electricity customers face price rise

Thousands of Britons faced up to more energy price misery over the weekend, despite renewed calls for a fairer deal for customers.

Npower implemented its latest energy price rise on Saturday, meaning its 3.3 million households face an average hike of £135 for a standard dual fuel bill.

Most big suppliers (and a number of smaller rivals) announced standard tariff increases of 8% to 15%, with many coming into effect in recent weeks.

The rises mean that the average household bill for a dual fuel Npower customer will rise from £1,149 to £1,282.

In another blow for energy customers, EDF scrapped its cheapest dual fuel deal from the market late last week.

“It would seem that I am being penalized for being an existing customer. An increase of 7.7% is too much, but almost 24% is quite frankly a rip-off, and I can only assume you have made a mistake. You have certainly made a mistake if you imagine that I will pay it,” said Gaunt in a letter to Scottish Power.

David Atfield from London is facing a 38% hike to his electricity bill. The pensioner, whose annual electricity consumption is about a third of the national average, has been hit by a rise in nPower’s standing charge – the flat daily charge users pay to receive the supply.

His bill is rising by about £100 a year, though he can sidestep the increase by switching to Ebico’s Zero tariff that has no standing charge.

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